Refund Policy and Procedures

A knowledgebase Article
Last updated: 2024-01-02

Refund Policy and Procedures

We understand that sometimes plans change, and we're here to help. Below are the steps to follow if you need to request a refund:

  • Eligibility: Refunds are available within the first 30 days of your subscription purchase.
  • Requesting a Refund: Contact our support team through the "Contact Us" page to initiate the refund process.
  • Refund Processing: Once your refund is approved, it will be processed to your original payment method within 7-10 business days.

Please note that certain conditions, such as usage of high-bandwidth services or abuse of our policies, may disqualify your refund request.

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